Case Study 2: KM Trans Logistics: Workshop Operations:

The purpose of this assignment is to:

To acquire first-hand knowledge of logistics management in a real life transportation company facing issues, delays and inefficiency in repair and maintenance operations.The case text also illustrates the various nuances faced by a manager of operations in a medium- to large-sized vehicle repair and maintenance workshop. With unorganized laborers. To gain in-depth understanding of functions in a vehicle maintenance workshop, especially from the perspective of how subtle labor problems can affect daily operations in repair and maintenance.

Assignment

Deliverables:

1. Part 1:

1. Report [60 marks]

Complete the report in your own words and upload your answers on Moodle in MS Word format. Maximum word count: 1,300 words (+/- 10%).

This report must include the following:

• Problem statement
• Answer the following questions:
  • Was the number of repair bays sufficient to meet the truck repair demand?
  • Were the repair processes designed efficiently?
  • Were other organizational problems marring the operational performance?
  • How could they optimize workshop performance?
• Conclusion