Question: CASE STUDY #4: The Do-It-Yourself Supervisor Joanne was a capable and enthusiastic employee. She was promoted to supervise a group of 10 employees doing work

CASE STUDY #4: The Do-It-Yourself Supervisor
CASE STUDY #4: The Do-It-Yourself Supervisor Joanne was a capable and enthusiastic employee. She was promoted to supervise a group of 10 employees doing work very similar to her own past assignment She began her new position thinking, was promoted because of my excellent performance. Therefore, I must have greater expertise than any of my employees and can probably complete most of the reports better and faster than they can. I will train them when I have time, but right now I had better concentrate on getting the work done." Joanne did not pass on any major assignments to her employees, she did most of the reports herself. As time passed, her hours of work increased steadily and she was less and less available to her employees, peers, and to her own manager-with whom coordination was important. Her employees were given only the most routine work and received no training. One resigned because of the lack of challenge and personal growth. Joanne was too busy to replace him. Finally, after 60 days, Joanne's manager called her in to discuss her performance. What would you have said to Joanne if you had been her manager? Please summarize your comments below

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