Case Study: Bright Spark $-$ Online Shopping System

Background

Bright Spark is a retail company specializing in electronics and gadgets. Due to the increasing demand for online shopping, Bright Spark has decided to develop an online shopping system to expand its customer base and reach a wider market.

Current Situation

Bright Spark is in the process of developing an online shopping system to allow customers to browse products, make purchases, and track orders online. The system will include features such as product catalogues, shopping carts, secure payment processing, and order tracking.

Challenges

Despite the potential benefits of an online shopping system, Bright Spark faces several challenges in its development process. These include:

$$ Defining the system requirements and functionality to meet the needs of both customers and the business.

$$ Ensuring the security and reliability of the system to protect customer data and facilitate secure transactions.

$$ Integrating the online shopping system with existing business processes and IT infrastructure.

$$ Providing a user$-$friendly interface and seamless user experience to enhance customer satisfaction and encourage repeat purchases.

Objectives

$$ To develop an online shopping system that meets the needs and expectations of customers and aligns with the business goals of Bright Spark.

$$ To follow a structured Systems Analysis and Design methodology to ensure the successful development and implementation of the online shopping system.

$($Q$)$ Explain the stages, activities, and tools of the System Development Life Cycle $($SDLC$)$ and how they apply to the development of Bright Spark's online shopping system.