Question: Case Study Email Analysis - You receive the following email from your coworker: From: Sandy Beeches Subject: Ugh! Hi, I'm frustrated that our team is

Case Study Email Analysis -

You receive the following email from your coworker:

From: Sandy Beeches

Subject: Ugh!

Hi,

I'm frustrated that our team is constantly dealing with changes that we only hear about after the changes have already been made. How are we supposed to be effective and meet objectives if we don't even know what those are? We're the last to know but we're the ones who must deal with the clients' frustration because of the changes. I totally understand our clients' perspective, so I'm having a hard time hearing that our team is resistant to change!

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