Case Study: Five Star Hotel ELV Project This case illustrates some of the key challenges that organizations face when they attempt to develop solutions for clients. Many of these clients understand their requirements but fail to communicate changes to them. Others, however, think they understand their needs but find the solutions generated for them to be inadequate or simply addressing the wrong issues. Questions 1. How did the project's scope of changes impact the project stakeholders? 2. What planning, monitoring, and control actions should the project manager take to avoid such a situation? 3. How would you redesign the communications management processes to minimize the problems experienced by project managers