Question: CASE STUDY . . For this exercise, assume you are employed as an HR consultant for a mid-sized bank. The bank employs 200 tellers across

CASE STUDY . . For this exercise, assume you are
CASE STUDY . . For this exercise, assume you are
CASE STUDY . . For this exercise, assume you are employed as an HR consultant for a mid-sized bank. The bank employs 200 tellers across its branches. The following is a partial job description and specification for the bank teller position, based on information obtained from the online database containing information on hundreds of standardized and occupation-specific descriptors. Bank Teller Tasks/Duties/Responsibilities Cash checks for customers after verification of signatures and sufficient funds in the account Receive checks and cash for deposit Examine checks for endorsements and verify other information such as dates, bank names and identification Enter customers' transactions into computers to record transactions Count currency, coins and checks received to prepare them for deposit Identify transaction mistakes when debits and credits do not balance Balance currency, coins and checks in cash drawers at ends of shifts Requirements: Customer service skills Basic math skills Knowledge of verification requirements for checks Ability to verify signatures and proper identification of customers Ability to use accounting software High school diploma is required, associates or bachelor's degree preferred Previous work experience as a teller or related occupation (cashier, billing clerk) desired . . . . . Based on this information, the bank decides that the ideal candidate for this position will possess the D. Focus pore) Citation Table Entry Research Citations & Bibliography Captions Index Basic math skills Knowledge of verification requirements for checks Ability to verify signatures and proper identification of customers Ability to use accounting software High school diploma is required, associates or bachelor's degree preferred Previous work experience as a teller or related occupation (cashier, billing clerk) desired . . Based on this information, the bank decides that the ideal candidate for this position will possess the following factors: 1. Have at least a high school education (bachelor's or associate's degree desirable) 2. Have experience as a teller or in a related field (cashier, billing clerk) 3. Be able to perform basic math skills related to banking (for example, count currency quickly and accurately and balance a cash drawer correctly) 4. Be knowledgeable of verification requirements for bank transactions (for example, errors in checks and proper identification to authorize transactions) 5. Have good interpersonal skills (for example, speak clearly, make good eye contact and develop rapport easily) 6. Be motivated to work Question: Choose the selection methods. Identify which selection method (e.g., rsum, interview, test, role-play exercise, reference check or personality inventory) you would recommend for each of the six factors listed above. You can use the same selection method more than once if you believe it is appropriate for more than one factor. D Focus gapore

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