CASE STUDY NO JOB SATISFACTION AT WATTLE HIGH SCHOOL Thats it, Ive had enough! shouts Jessica Aston to the remaining teachers in the staff room. What is it? asks Teresa Wong, a History teacher at Wattle High School. Look, I trained as an Economics and Geography teacher. And what am I teaching? Year 12 Maths and Science. Its crazy. I agree, offers Milton Roberts, senior Chemistry teacher, but what can the school do? There are just no qualified Maths and Science teachers available. The principal has been going out of her mind trying to solve the problem you know that. Yes, I appreciate what Beverly is up against but Im simply sick of it all. I get no satisfaction at all from teaching now. The students know that I am not qualified and that I struggle to keep even one step ahead of them. Discipline is a problem. The students tell me Im in over my head. It really is too much. Jessicas right what is happening here is a disgrace, adds Wendy DeVries. I hate Physics, Im no good at it, I have no interest in it, but I have to teach it. And do I get extra money for it? Absolutely not! Does anyone help me? No! Do I get any special training? No! Do I get a reduced teaching load because of the extra preparation? No! All I get are complaints from parents and snide remarks from students. And what makes it worse is that Steve Moore, our so-called qualified Maths and Physics teacher, is totally useless. Does he ever offer to help me? Not on your life! He says it is not his job to teach me physics. Lets face it, Steve is a lazy, unprofessional slob. Look at the way he dresses T-shirt, thongs and shorts. No wonder the kids call him Slacker Steve, adds Jessica. And for good reason, snaps Teresa. Steve does the bare minimum. He takes every advantage he can he is a joke! Its so demotivating, says English teacher Doug McKenzie. Most of the teachers at this school work extremely hard and do their best but get no recognition for their efforts. And definitely no extra pay! adds Jessica. The other teachers nod in agreement. Its impossible to do anything about Steve, says Milton. Hes been in the state system for more than 10 years. You know full well that there is absolutely no appetite to take on Steve he is a Physics and Maths teacher after all! And a union member, snipes Doug. Who wants the hassle of trying to get Steve fired? Think about it would you want the nightmare of dealing with the bureaucrats in the Education Department, let alone taking on the union? I dont think so. I dont care! Beverly should sack him. Thats what shes paid for, says Wendy. Milton gives a cynical smile. You know thats not going to happen unless he commits murder or mayhem, Steve has a job for life.

Youre right, Milton, adds Doug in support. Steve is untouchable. Although he refuses to do anything that requires a voluntary effort or that he deems is outside his job description, he gets away with it. He just thumbs his nose at his superiors and his fellow teachers. We are all mugs as far as he is concerned. Im sorry, but I no longer care. Im handing in my notice, says Jessica. I want to teach in a school that appreciates my ability and is prepared to provide me with the support and resources I need. Are you really serious, Jessica? asks Wendy. Yes. Ive been offered a position at Cliveden Grammar School as an Economics and Geography teacher. I get to teach subjects that I trained for plus Ill have smaller classes, respectful students and pay increases based on my performance what more can I ask for? DISCUSSION QUESTIONS 1 Using Herzbergs job enrichment model, explain the situation at Wattle High School. 2 Describe how you would redesign the jobs at Wattle High School to make them more attractive to teachers. 3 Are job descriptions in bureaucratic organisations designed to tell everyone what an incumbent does not do rather than what they do? 4 What other HRM issues are present in this case? How would you deal with them?

please answer these questions