Question: Case STUDY on POM . Instructions: Try to read these cases and be able to answer the questions at the end of the narratives: CASE
- Case STUDY on POM.
Instructions: Try to read these cases and be able to answer the questions at the end of the narratives:
CASE ONE: Myra owned a BIG commercial insurance brokerage focusing on clients with about 500 employees. Myra was the lead salesperson for her firm, with a support staff to back her up. Recognizing that anything that helped give her more sales time would help her company grow, MYRA instituted "Project SUCCESS i", a dedicated company-wide effort to incrementally replace her from all renewal processes (one of the core functions of her firm and one that sucked up months of her time).
MYRA knew that in order to do this she would need to refine her company's core renewal systems so that her team, working with the company systems, didn't miss anything.
How would you redesign and upgrade PROJECT SUCCESS internal company systems of Myras company?
Case 2: How do you BUILD USER EXPERIENCE.
Scenario: Many companies begin the USER process a lot later than they should. For example, Whether you are creating a website, mobile app, landing page, or other product, testing can happen at any stage of the design cycle.
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