Case Study: Part 2: Leveraging Analytics for Improved Operations

• Due no later than 11:00 p.m. on Sunday, August 7, 2022.
• Worth 10% of final grade

Required Materials

Ton, Z., Dessain, V., & Stachowiak-Joulain, M. (2009). RFID at the METRO group. Ivey Publishing.

Case Questions

1. The articles assigned provide examples of operations decisions in which analytics can be used. Which of these and in what ways can be adopted by METRO? Explain for each of the decisions in a separate sub-section along with how they would apply to METRO's industry/context.
2. What analysis would you go about to reach conclusions about which operational areas to start leveraging analytics applications/technologies? Please indicate what information is needed, how would you go about collecting it, and what other factors would you consider and in what ways.
3. What category of technologies does the RFID fit in? what other categories/technologies can be beneficial for METRO's improved operations/logistics?
4. Is there a particular need for adopting analytics technologies in logistics operations? Justify your answer.
5. Make recommendations for analytics applications in each of the decision areas you have indicated in point 1. Construct a plan for each of the recommendations to ensure successful implementation.