Question: Case Study - Solagen : Process Improvement in the Manufacture of Gelatin at Kodak. Instructions : Based on the Case Study on Solagen-Process Improvements, you

Case Study - Solagen : Process Improvement in the Manufacture of Gelatin at Kodak.

Instructions: Based on the Case Study on Solagen-Process Improvements, you are required to critically discuss the problem and recommend the solution. You may refer to the following guiding questions to structure your argument and suggestions.

1. How is Kodak currently achieving quality output? Compare the position of the general manager who refers to gelatin makingas "witchcraft", with the position implied by Exhibit 1: Research Proposal.

2. Consider the advantages and disadvantages of the Solagen process from the point of view of Alex Blanchard (CEO ofKodak); of Bolten (Plant Manager); of Carson (Head of Chemical Processing and Engineering).

What should Bolten do?
How should this new technology be evaluated?
Who should set the specifications that define success or failure?

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