Case Study

Tesco opened its first store in Malaysia in May 2002 with the opening of its first hypermarket in Puchong, Selangor. Tesco Malaysia currently operates 49 Tesco and Tesco Extra stores. Tesco has partnered with local conglomerate Sime Darby Berhad, which holds 30% of the shares. In 2007, Tesco acquired the Malaysian operation of the wholesaler Makro, which was then rebranded as Tesco Extra and provides products for local retailers. There has been plans to relaunch all its stores in Malaysia to Tesco Extra. Besides giving the store a contemporary design and a brighter look, the new Tesco Extra brand features a shop-in-shop concept with an optic shop, pharmacy, bistro and phone shop. Tesco Malaysia offers a value range, its own branded range, electronic goods, the loyalty clubcard and clothing. Tesco Malaysia's Clubcard introduced Green Clubcard Points in 2007 making Tesco Malaysia the first Tesco international business to introduce the Green Clubcard Points scheme. The Malaysian operation of Tesco also includes a convenience store, Tesco Pernama Ekspres, which began its operation in February 2015. (Source: Tesco.Com)

Case Study Questions

Question 1 Based on the given case study, identify the warehouse objectives that related to growth of warehouse operations functions to play a strategic role in accelerating innovation in supply chain. [Answer with minimum of 400 words] (10 Marks) [Total: 10 Marks]

Question 2

a) Aligned with question 1, propose the best warehouse shipping process to optimize the operations in Tesco to supply the products to their retail stores and customers are successfully handled. Integrate your discussion with the support of literature review and citation. [Answer with minimum of 1400 words] (40 Marks)

b) Explain briefly on the disruptive of warehouse shipping process in ensuring the smooth business operations by the organization. [Answer with minimum of 800 words] (20 Marks) [Total: 60 Marks]

Question 3 As conclusion of this case study, analyze the gains of proper warehouse shipping process to retail stores and customers in the supply chain. Support your discussion with appropriate citation, evidence and reference. [Answer your conclusion with minimum of 400 words and include the reference of question 1 and 2] (30 Marks) [Total: 30 marks]