Case Study - The organization turned upside down 1. Review the case study on page 328 2. What is the point of an upside down organizational structure? Case Study - Measuring customer profitability 1. Review the volume discount on page 372 2. For a supplier making a gross margin of 35% and agreeing to a price cut of 3%, what is the percentage of volume increase to maintain a cash profit of the same amount prior to the price cut? Case Study - The organization turned upside down 1. Review the case study on page 328 2. What is the point of an upside down organizational structure? Case Study - Measuring customer profitability 1. Review the volume discount on page 372 2. For a supplier making a gross margin of 35% and agreeing to a price cut of 3%, what is the percentage of volume increase to maintain a cash profit of the same amount prior to the price cut