Question: Case Study The Westerville Physician Practice: Value Stream Mapping 2. Draw a current state value stream map indicating the customer, supplier, information flow, and relevant

Case Study The Westerville Physician Practice: Value Stream Mapping

2. Draw a current state value stream map indicating the customer, supplier, information flow, and relevant metrics?

What is the takt time?

What is the total lead time (processing + waiting)?

What is the total value-added and nonvalue-added time?

What is the VA/NVA percentage?

3. How can the system be improved and draw a new value stream map?

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