Case Study You are the new General Manager for ANIBT Web Designs in Dockland. Over the last three months you have met with the company stakeholders on 4 occasions, and they have provided feedback on some new changes that they would like to implement over the next 12 months As the General Manager, you have been assigned the task of developing the operations plans for the up-and-corning changes that have been suggested by the stakeholders. Your rst task is to develop a proposed operational plan for one of the following situations a) Relocating the Marketing Team to a new location at 7/254 Collins Street b) A new marketing initiative to increase business c) A staff training program to increase customer service standards ABOUT ANIBT WEB DESIGNS ANIBT Web Designs is an Australian based company that employs talented and experienced web developers to create stunning looking websites at truly affordable prices. Every ANIBT Web Designs website is custom designed and built to suit the specific needs of the client and the audience the client is trying to market to. ANIBT Web Designs takes the pain out of web design by doing most of the work for you. All we need is an overview of your business and some basic content such as text, images and we do the rest including design concepts and layouts that you approve before we go live with your new website. At ANIBT Web Designs we have tried to simplify and take the mystic out of Web Design and development by offering a simple low-cost entry price for a custom designed professionally built website that works across Desktop, Tablet and Mobile devices meaning Businesses can get a stunning website at Truly affordable prices. Our Web Services include: Web Design & Development G E-Commerce Websites I Monthly Maintenance 8t Hosting We have a deep understanding of a web users' habits and behaviours and we use this fact based knowledge in conjunction with our unique brand of innovation to build websites that enable our clients to stand out and dominate their competition. Every Website we design and build is customised for optimum impact and consumer response and importantly is built to convert visitation into a desired action. ANIBT Web Designs develop affordable custom designed business websites that bring brands and products to life. We create websites that are not only designed well for all three devices being desktop, mobile and Tablet they are designed to achieve your business goals. 4 | AN IBT Assessment Tool Version 1.0 Date: January 2022 TADM BSBOPSSOZ Manage business operational plansl Assessment 2 We have developed a range of easy to understand and affordable packages involving both the initial design and Build component and also the ongoing hosting, support, maintenance, security and changes and edits you need to make to your sites on a monthly basis. You can select a package that suits your business, the size of that business and its needs and importantly your budget. The packages are also exible and can be tailored if you have specic requirements outside our listed package. Part 2: When the operational plan has been completed, you will then need to communicate and explain this to the relevant work teams and individuals. This should be in meetings/face-to-face communication; it may also include a documented plan or other written instructions or communications. 0 You must explain and communicate the plan to the relevant work teams and individuals. This must be communicated clearly and should allow for questions to be asked 0 After your presentation you will be required to obtain feedback from other stakeholders/members who will give their recommendations for variations to your operational plans based on their roles and responsibilities. 0 You must complete the OPERATIONAL PLAN FEEDBACK AND ACTION PLAN in detail and submit with your approved operational plan The Assessor Observation Report will outline the criteria you will be assessed on. We have developed a range of easy to understand and affordable packages involving both the initial design and Buiid component and also the ongoing hosting, support, maintenance, security and changes and edits you need to make to your sites on a monthly basis. You can select a package that suits your business, the size of that business and its needs and importantly your budget. The packages are also exible and can be tailored if you have specic requirements outside our listed package. Part 1: Below is a structure that you should follow when presenting the operational plan. Your trainer will discuss in detail the requirements for each section. You must present your proposed Operational Plan as a typed report. Company description: 0 Students to describe the Company. (Include the goods/services offered, location, hours of operation, and staff} Aim of the operational plan: 0 The purpose of plan should detail why you are implementing the plan, and what you are intending to do. I Detail the goal of the plan using the SMART model) I The expected outcome of your operational plan (Explain the benefits of your plan) Operational Details: 0 Expected timeframe of your operational plan from the planning stage to the implementation stage (how long will your plan take to implement) Human resources] labour requirements: 0 Human Resources requirements (Which staff members will be involved in your operational plan, including hiring requirements and training requirements) 0 Staff member responsibilities and timelines (What are the responsibilities of each staff member and what timeframe are they expected to complete the task/s) Financial requirement: 0 Financial Resources (What are the financial requirements/budget for your operational plan) Technological requirements: 0 Equipment Capacity (If any, what additional equipment/technology will be required to achieve your operational plan's objectives) Monitoring 8: evaluation: o Key Performance Indicators (How do you measure success?) 5 | ANIBT Assessment Tool Version 1.0 Date: January 2022 TADM