1. Celebrating accomplishments:

Recognizing others both privately and publicly. Acknowledging those who help you

1. Tough on problems gentle on people

Discussing performance problems with employees-not procrastinating. Discussing in such a way (listening, Coaching with patience) that the person feels "developed" and not "Scolded"

1. Developing others

Mentoring others with leadership lessons you have learned. Learning yourself from both younger and older people. Ensuring employees are reaching their talent potential.

1. Making time for others:

Consciously spending time with people throughout your day Speaking/ Acknowledging all levels of individuals. Making people feel as though they are the only people in the world as they talk to you (concentrating, nodding, Listening, etc.)

1. Using Crucibles to build character: finding strong mentors. Learning from their experiences. In a difficult time asking yourself what you are learning. Surrounding yourself with the right people and learning from your peers and employees

1. Being an Influencer: persuade and teach others versus ordering and demanding. Seeing yourself as a part of the team. Giving praise regularly and ensuring others get the credit

1. Building respect: ensuring everyone in the organization senses their value and importance. Genuine caring for followers. Ensuring the interests of others are placed before your own interests

1. Check your ego at the door: be accessible. Don't use "I" when "we" will suffice. As others for counsel. Remember you are here to serve not to be served

as a manager or a team leader how will you react or how you are in real life in the above situations Personal Experience on how will you react in the above-given situation

MBA Servant Leadership

Book: Start with humility