Question: Chapter 0 8 Assignment: Producing Quality Goods and Services - = 1 9 of 2 5 Total points: 1 7 2 5 For total quality

Chapter 08 Assignment: Producing Quality Goods and Services
-=19 of 25
Total points: 1725
For total quality management (TQM) programs to be effective, management must address all but which of the following components?
Employee participation
Periodic quality improvement
Strengthening supplier partnerships
Customer satisfaction
Chapter 08 Assignment: Producing Quality Goods and Services -=19 of 25

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