CHAPTER $13$: STAFFING SYSTEM EVALUATION AND TECHNOLOGY

Chern's wants a way to find out whether your recommendations helped it reach the following goals:

Attracting a more diverse set of qualified applicants.

Complying with equal employment opportunity and affirmative action guidelines.

Hiring sales associates who:

a$.$ Are better able to execute its business strategy.

b$.$ Sell more merchandise.

c$.$ Develop higher$-$quality relationships with the firm's customers.

d$.$ Stay with the company longer.

e$.$ Are more promotable to department manager posi

f$.$ Reinforce the company's customer service$-$oriented culture and make every employee and customer feel valued and cared for.

Realizing a meaningful positive return on its investment in your recommendations. evaluation process. adopting them.

Assignment

a$.$ Create a digital staffing dashboard with the five most important indicators of the overall staffing process.

b$.$ Recommend various staffing technologies to enhance the performance and the efficiency of the staffing system.

c$.$ Thoroughly explain your recommendations and why the metrics you chose are the most important to track and persuade the company to consider adopting them.