$[$Chapter $1]$ After reading the United $173$ mini case $($click here or see the below attachment to read the case$),$ what are the main reasons that the cockpit crew allowed the aircraft to run out of fuel? $($answer based on the unit of analysis $-$ individual, group, and organizational levels$)$

$[$Chapter $1]($Following from the first question$)$ What should be changed? What would you suggest to avoid future repeats of this accident? $($answer based on the unit of analysis $-$ individual, group, and organizational level$)$

$[$Chapter $2]$ Does your job require a significant amount of citizenship behavior? If so$,$ please describe it with specific example behaviors.

$[$Chapter $2]$ What type of counterproductive behaviors can be found in your job? Please describe with specific example behaviors.

$[$Chapter $3]$ Please describe your commitment to your current $($or previous$)$ organization based on three types of commitment.