Chapter 3 Case Study- HRP at HMV HMV was growing at the rate of 3 to 5 stores every 3,000 employees in 105 stores across North America. In 2005, as Itunes expan market share, as consumers on-line as opposed to purc ned their burying hal hysical CD or and in 2004 had approximately to purchasing music and movies There are approximately 100 staff at 11MV head off covering Finance, Administration, Purchasing, Sales, Marketing, Loss Prevention, Operations. More Planning and Human Resources. The remainder of the employees work at the retail stores With the significant loss of sales, HMV had to change it's business strategy to meet its customer requirements and align it's costs with its operating budget. The Vice President of Human Resources, Jennifer, was concerned about the major change in the pour sales results and was wondering what acbogt needed to be laken Jennifer realized that this was not a short term problem and that the trend was going to continue in the same direction for at least the next 5 years. Jender decided that she needed to hire a Consultant to assist her with berllumman Resources Plas. 1. If you were hired as the Consultant, whed problems do you see with the current staffing level at HMV" Your answer should describe the demand and supply human resources. What immediate action would you suggest that Jennifer take to ensure that IMV matches its supply and demand for human resources in the next year? What forecasting techniques would you suggest that Jennifer use to predict the demand for human resources over the next 5 years?" the business situation remains the same over the next 5 years, what action would you recommend that Jennifer take?

IIMV was growing at the nate of 3 to 5 stores every year and in 2004 hid apporimaty 3,000 employess in 105 stores acros North America. In 2005, as fianes erpanded ico market shure, as consumes shifed their buying habits, to purdiaving music and movies on-line as orposed to purchasing a physical CD or DVD. Decre are appreximately 100 staff at 1 IMV head oflice, covering Finance, Administration, Purchasing, Sales, Marketing, Los Prevention, Operations, Sure Planning and Human Resources. The remainder of the employees work af the retail stores. With the significant loss of sales, HMV had to change it's business strategy to moet its customer requirements and align it's costs with its operating budget. The Vice Presideat of Human Resourees, Jennifer, was concerned about the major change in the proor sales results and was wondering uhat action needed to be taken. Jennifer realized that this was not a short term problens and that the trend was poing to continue in the same direction for at least the neat 5 yeass. Jenifer decided that she needed to hire a Consultant to assist her with ber Human Resources Plan. 1. If you were hired as the Consultant, what probilens do you soe with the current staffing level at HMV? Your answer should describe the demand and supply of human resources. 2. What immediate action would you suesest that Jennifer take to ensure that HMVY matches its supply and demand for humun resourcess in the next year? 3. What forecasting tectniques would you suegest that Jennifer use to prodict the demand for human resources over the next 5 yean? 4. If the business situation reanains the same over the next 5 yours, what action would you rocommend that Jennifer tuke