Question: Chapter 3: QUALITY TOOLS and ATTRIBUTES 1. List all the quality tools and briefly explain each one of them. 2. Describe the steps in the

Chapter 3: QUALITY TOOLS and ATTRIBUTES 1. List

Chapter 3: QUALITY TOOLS and ATTRIBUTES 1. List all the quality tools and briefly explain each one of them. 2. Describe the steps in the Six Sigma Breakthrough strategy for quality improvement. 3. Explain why strategic planning might benefit from a TQM program. 4. Explain the basic principles of Total Quality Management

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