chapter 5 Business communication volume 9 book

Organizing and Drafting Business Messages

Respond to the following questions:

1. Compare formal and informal research methods, include the process for each.
2. What are the benefits of creating an outline before composing your message? Discuss how the major components of outlines differ for a letter/memo versus a proposal.
3. Distinguish between the direct and indirect strategies of organizing business messages, the type of audience reaction you expect. Provide the three advantages of each.
4. Read Ethics Check: How Sweet it in your text. Respond to the question that follows.