Chapter 9

Address each numbered item below with an in depth elaborate discussion. Be sure to number each answer separately and provide ample spacing between answers. Also, be sure to address each sub-part of each question when applicable and adequately separate each sub-part. Answers should be explicitly linked to the text and cited accordingly. Insufficient responses will receive zero credit as only fully elaborated answers will receive credit. Submission should be made using a Microsoft Word.Doc

1. Identify a specific situation in which informal intervention would be more appropriate than formal intervention, explain why. Likewise, identify a specific situation in which formal intervention would be more appropriate than informal intervention, explain why.
2. What are the effects of siding with one of the conflict parties? Are there potential Benefits? Drawbacks? Give examples.
3. Explain the role of a coach in conflict resolution. How can coaching help with conflict?
4. Explain the role of a mediator in the conflict resolution process. What are limits of mediator power/authority?
5. Compare and contrast the following: Mediation, Arbitration, and Adjudication. Be sure to address the role key personnel involved with each.