Chapters 1 & 3 1) What are the top 3 skills that today's managers need that weren't required a decade ago? Explain through citing material from your textbook in addition to other high- quality sources. 2)-Describe ways in which technology was strategically utilized in your industry during the COVID-19 pandemic. Evaluate which methods were successful and which were not, and explain your reasoning utilizing course material and other scholarly sources. 3) Describe FreshDirect's competitive advantage. What strategic resources are strengthened by FreshDirect's online model that aren't available to conventional retailers? 4) If you were the new CIO of FreshDirect, what changes would you recommend so that it is more successful in neighborhoods similar to yours? 5) Why are new, nontraditional competitors more of a potential threat to FreshDirect than area retail grocers? What advantages do they bring to the market, and what assets does FreshDirect still have to compete against them? Chapters 7 & 6 Define blocked nology in your own words using the textbook, and describe