CHCMGT002 Develop, jmplement and review quality framework

kaveh works as a practice manager at general medical pratice. kaveh has noticed that in the past 6 monthe, the reception wirkers at the practice have been reporting a significant increase in calls relating to clarify appointment dates and timings and reduction in productivity of reception staff.

kaveh discusses the issue with zoey and Alfred, the owners of the practice , who suggest that the practice switches to a new appointment management system that can generate appointment letters and send automated appointment reminder with text meassages to mobile phones.

zoey and alfred put kaveh in charge of consulting with the reception workers and implementing the new system

27 k! Styles Voice Paragraph Be installed, but first we need to close some apps. Update now Develop continuous improvement plan for the organization using the below template. (KE3) Complaint from Customers/ Customer Expectations: Operational goal: Improvement Goals Performance Indicator: Barriers to improvement: Consultation with Stakeholders: Focus Australia) 019 Update now dy to be installed, but first we need to close some apps. Consultation with Stakeholders: Impact on Clients: Responsibilities Resources Timeline Improvement Strategies Evaluation Procedures Review Dates English (Australia) DFocus STAR