Question: Cheryl, an employee, received an e - mail from an angry cilent about a certain product. Although was not Cheryls fault, she hesitated to report

Cheryl, an employee, received an e

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mail from an angry cilent about a certain product. Although was not Cheryls fault, she hesitated to report it to her manager because she knew that she would be blamed and could even be fired. In this case, what seems to be true of Chery's company?

Cheryl, an employee, received an e-mail from an angry cilent about

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