Choose the correct answer without explanation

Choose the correct answer without explanation Question 9 Not yet answered Customer Satisfaction is a key to building profitable relationships with consumers- to keeping and growing consumers and Marked out of 2.00 P Flag question O A. Perceived Product Performance O B. Increases Customer Lifetime Value O C. Bothe of them OD. None of them Question 10 The process of distinguishing a product from others. This refers to: Not yet answered O A. None of them Marked out of 2.00 O B. Product Design P Flag question O C. Product Differentiation O D. Competitive Advantage Question 11 Dividing a broad target market into subsets of consumers who have a common need, this is called: Not yet answered O A. Market Analysis Marked out of 2.00 OB. Industry Analysis P Flag question OC. Market Segmentation OD. None of them Question 12 Which one of the following can be as criteria for successful segmentation: Not yet answered Marked out of 2.00 O A. Segment should be small O B. Segment should have sufficient demand P Flag question O C. Bothe of them O D. None of them Question 13 One of the following considered as advantage of market segmentation to consumer. Not yet answered O A. Helps to win competition Marked out of 2.00 O B. Higher Market Share Flag question OC. Makes best use of resources OD. Customer oriented Question 14 Consumer behavior is studied because success in the marketplace require_ Not yet answered O A. Knowing Customers Marked out of 2.00 OB. Attracting Customers P Flag question O C. Satisfying Customers O D. All of them Question 15 Buyer is the Not yet answered O A. Person who consumes product Marked out of 2.00 O B. Person who first suggests the idea of buying P Flag question O C. A person who views or advice influences the decision O D. None of them