Question: Chrysler offers a five - year, 5 0 , 0 0 0 mile warranty; Whirlpool Corporation promises that parts for all models will be available

Chrysler offers a five-year, 50,000 mile warranty; Whirlpool Corporation promises that parts for all models will be available for 15 years; Hewlett-Packard gives customers a 99% uptime service guarantee on its computers; and Mercedes-Benz makes technicians available for roadside assistance after normal dealer service hours. What value dimension is each of these companies focus?
a. Quality
b. Cost
c. Delivery
d. Agility

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