Question: CILO 3 - Apply techniques to improve efficiency and effectiveness of operation system to support a firm performance (35 Points) 2.A (15 points) Generous Inc.

CILO 3 - Apply techniques to improve efficiency

CILO 3 - Apply techniques to improve efficiency and effectiveness of operation system to support a firm performance (35 Points) 2.A (15 points) Generous Inc. is a IT solution company has been working for a 9 months IT project. The project's budget is USD 175.000. Currently, the project is in month 6 and the progress of project's worth is USD 97.500, where the project is supposed to have progress value USD 115.000, meanwhile this project has spent cost in amount of USD 105.500 already. Some of activities are struggling with some technical changes where they have been repetitively. These issues have been identified due to repetitive re-confirmation of design engineering from high level design. This project involves stakeholders who have different expectations especially the tension between the group of operation and planning from customer side. a. Calculate the Schedule Performance Index and Cost Performance Index (5 points) b. Explain the project performance from perspective schedule and cost. (5 points) c. If you were the project manager, explain how you could have prevented this situation. (5 points)

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