Question: Classify each of the performance measures below into the most likely balanced Scorecard perspective it relates to. (Select your answers Customer, Internal process, Innovation and

Classify each of the performance measures below into the most likely

Classify each of the performance measures below into the most likely balanced Scorecard perspective it relates to. (Select your answers Customer, Internal process, Innovation and growth, or Financial). 1. Customer wait time 2. Number of days of employee absences 3. Profit margin 4. Number of new products introduced 5. Change in market share 6. Employee sustainability training sessions attended 7. Length of time raw materials are in inventory 8. Customer satisfaction index 9. Gallons of water reused 10. CO2 emissions

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