Question: Classify each of the performance measures below into the most likely balanced Scorecard perspective it relates to. Financial Internal process 1. Profit margin 2. Number

Classify each of the performance measures below into the most likely balanced Scorecard perspective it relates to. Financial Internal process 1. Profit margin 2. Number of days with no employee injuries 3. Percentage of late deliveries 4 Number of customer complaints 5. CO2 emissions 6. Net income 7 Employee sustainability training sessions attended 8. Customer wait time Innovation and growth Customer

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