Question: Classify the three types of decisions: structured, semi-structured and unstructured. Compare the operational, managerial and strategic decision making levels by employee type, focus, time, decision

  1. Classify the three types of decisions: structured, semi-structured and unstructured.
  2. Compare the operational, managerial and strategic decision making levels by employee type, focus, time, decision types, MIS type, metrics, and types of information systems. (see table)
  3. Why do companies use performance measurement and performance management?
  4. Compare Critical success factors (CSFs) and Key performance indicators (KPIs)
  5. What is a balanced scorecard?
  6. Compare efficiency and effectiveness metrics.

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