Question: Clearly identity and thoroughly discuss the 3 most important changes that need to be made to the strategy of the focal organization. In discussing these

Clearly identity and thoroughly discuss the 3 most important changes that need to be made to the strategy of the focal organization. In discussing these items, clearly incorporate insights from prior assignments related to this organization. Revise the strategy map you created in week 2 for the focal organization. Clearly identify and thoroughly discuss what changes to the strategy map you recommend and why.

These are the five objectives Apple is currently pursuing:

  1. Financial: Increase revenue and profitability.
  2. Social: Enhance brand reputation and customer loyalty.
  3. Environmental: Reduce carbon footprint and promote sustainability.
  4. Technological: Innovate and develop new products and services.
  5. Human resources: Attract and retain top talent.

Financial Level:

  1. Increase sales by expanding product lines and entering new markets.
  2. Improve margins through cost reduction and operational efficiency.
  3. Increase shareholder value through share buybacks and dividend payments.

Customer Level:

  1. Enhance brand reputation by delivering high-quality products and services.
  2. Improve customer service by offering personalized support and faster response times.
  3. Become the preferred brand by building strong relationships with customers and offering unique value propositions.

Internal Business Processes Level:

  1. Optimize the purchase of raw materials through strategic sourcing and supplier partnerships.
  2. Improve delivery times by streamlining logistics and inventory management.
  3. Decrease prototype development time by using advanced simulation and modeling tools.

Learning and Growth Level:

  1. Develop learning systems for new employees through training programs and mentorship.
  2. Implement advanced training for top performers through leadership and skills development programs.
  3. Foster a culture of innovation and creativity by encouraging experimentation and risk-taking.

Environmental Level:

  1. Reduce carbon footprint by increasing the use of renewable energy sources and minimizing waste.
  2. Promote sustainability by implementing eco-friendly practices throughout the supply chain.
  3. Invest in research and development to develop new technologies that are environmentally friendly.

Human Resources Level:

  1. Attract top talent by offering competitive compensation packages and career growth opportunities.
  2. Retain top talent by fostering a positive work environment and promoting work-life balance.
  3. Build a diverse and inclusive workforce by promoting equal opportunity and eliminating bias in recruitment and hiring.

Visual Representation:

+--------------------+

| Financial |

+--------------------+

| | |

| | |

+--------------------+

| Customer |

+--------------------+

| | |

| | |

+-----------------------------------------------+

| Internal Business Processes |

+-----------------------------------------------+

| | |

| | |

+-------------------------+

| Learning and Growth |

+-------------------------+

| | |

| | |

+--------------------+

| Environmental |

+--------------------+

The most important connections between these items are:

  1. Financial objectives are supported by activities in all other levels.
  2. Customer level activities are closely linked to financial objectives, as customer satisfaction and loyalty are key drivers of revenue and profitability.
  3. Internal business processes support both financial and customer objectives, as efficient operations and fast delivery times are critical to customer satisfaction and financial success.
  4. Learning and growth activities support all other levels, as a skilled and innovative workforce is essential to achieving financial, customer, and environmental objectives.
  5. Environmental objectives are closely linked to activities in all other levels, as sustainability and eco-friendliness are becoming increasingly important factors in customer and investor decision-making.

Apple is pursuing several objectives across different levels, including financial, social, environmental, technological, and human resources. To support these objectives, the company is engaging in a range of activities and processes, including increasing sales and margins, enhancing brand reputation and customer service, optimizing internal business processes, developing learning and growth opportunities, and promoting sustainability and eco-friendliness. These objectives and activities are closely interconnected, with financial success often depending on customer satisfaction, efficient operations, innovation, and environmental sustainability. By pursuing these objectives and engaging in supporting activities, Apple is positioning itself for continued growth, profitability, and success in the highly competitive technology market.

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