COM$3300$

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$1)$ What Model includes Sender, Message Receiver and Feedback?$$ Why is this important to understand in Business Communication? $(10$ pts$)$

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$2)$ Define context and give an example of contextual forces influencing business communication.$$ Give an example of a contextual force in your current or future work setting. $(10$ pts$)$

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$3)$ What are the six supportive characteristics of communication climates $$ which two are most crucial to you. $(5$ pts$)$

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$4)$ Write two emails:$$ one using the deductive approach and one the inductive approach $-$label each email. $(20$ pts$)$

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$5)$ Fill in this Chart with your own examples: $(10$ pts$)$

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Passive Voice

Active Voice

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Wordy

Concise

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Negative Tone

Positive Tone

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Gender$-$Biased

Gender Free

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Age Biased

Improved with no Biased

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$6)$ The text describes effectively using email $$ list two $$ one you already do$,$ and one you should start doing. $(4$ pts$)$

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$7)$ Watch this Ted Talk and give examples of the following: $(20$ pts$)$

A story:

Credibility of the Speaker:

Statistic:

Oral Citation:

One lesson learned:

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$8)$ Describe the communication issue that causes the most friction in your current work or education.$$ How have you tried to resolve this issue to make it better. $(5$ pts$)$

$9)$ Reviewing Delivery Style in the text it is broken into three parts: $1)$ Before the Presentation, $2)$ During the Presentation and $3)$ After the Presentation.$$ Pick one item from each part that you struggle with and describe how you can work on your delivery style.$(6$ pts$)$

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$10)$ Write me an email as if you just did an interview with me and you wanted to follow up$.(10$ pts$)$