Question: comment on this email: I wanted to update you about my call with ABB yesterday. During the call, ABB acknowledged these delays and expressed their
comment on this email: I wanted to update you about my call with ABB yesterday. During the call, ABB acknowledged these delays and expressed their willingness to assist us in resolving this issue. The cause of the delays was an increase in customer orders from their side, which has created a capacity constraint. Solution: ABB has increased the capacity in their warehouse and is working six days a week with three different shifts (day, night, and weekend). In the meantime, here are our proposed actions: I will provide ABB's rep with our priority list every Wednesday. I will have a weekly call with ABB's rep every Friday. I will also give them a two-month forecast to help them get ahead. In the meantime, ABB will focus on past-due POs (highlighted in yellow) and then move on to the expedited requests based on the Priority List (first column). I have asked for a ship date on this list by Monday
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