Question: Complete a fish-bone chart explaining how a pizza delivery can arrive late on a Friday or Saturday. Manpower Methods Methods I Manpower I Manpower
Complete a fish-bone chart explaining how a pizza delivery can arrive late on a Friday or Saturday. Manpower Methods Methods I Manpower I Manpower II Poor dispatch Not enough training Low pay/ high turnover Material I Material II Spoiled sauce/cheese Oven too small Turnover Credit card machine broken Training not sufficient Methods II Machinery I Too few phones Machinery II Car breaks down Material Machinery Manpower I: Manpower II: Material I: Material II: Methods I: Methods II: Machinery I: Machinery II: Late weekend pizza delivery
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