Computer-assisted telephone interviewing (CATI) refers to interviews in which

Multiple Choice

• respondents are asked questions through mail.

• a computer is used to dial and send a survey to potential respondents through fax.

• the interviewer reads questions from a computer screen to a respondent and enters the respondent's answers directly into a computer program.

• compact disks (CDs) are sent to respondents through mail, after which the respondents complete the survey on their own personal computers and return the CDs to the researcher through mail.

• the interviewer calls up respondents, sends them an electronic survey, and assists them in completing the survey.