Question: conduct a time series analysis on the data - both the calls received and the urgent calls. That's all the instructions I am going to

conduct a time series analysis on the data - both the calls received and the urgent calls. That's all the instructions I am going to give you (imagine I am a bad stakeholder).

Think about these things: What time series analysis can you conduct on this conduct a time series analysis on the data - both the calls ? Are there seasonal fluctuations? Is there a trend for the data? Conduct an analysis of both columns and provide me with two different forecasts for the rest of the year.

Consider your forecasts for July - December of 2018. For both forecasts, be able to explain your methodology, your results, and your confidence in the results.

Month/YearCallsReceivedJan-14Feb-14Mar-14Apr-14May-14Jun-14Jul-14Aug-14Sep-14Oct-14Nov-14Dec-14Jan-15Feb-15Mar-15Apr-15May-15Jun-15Jul-15Aug-15Sep-15Oct-15Nov-15Dec-15Jan-16Feb-16Mar-16UrgentCallsReceived2,0152,0682,0772,1552,3572,4892,6682,7792,8582,1332,0442,0192,0162,1212,2372,5202,6002,8003,0113,0503,1302,5712,2542,2722,2182,3402575453465467485530560600625643480460454454477503567585630677686704578507511499527568

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