Conflict management refers to interventions that:

a$.$ successfully remove conflict from the organization.

b$.$ remove manifest conflict as well as negative conflict outcomes even though the sources of conflict remain in place.

c$.$ convince employees that conflict should be avoided.

d$.$ alter the level and form of conflict in ways that maximize its benefits and minimize its dysfunctional consequences.

e$.$ try to increase the amount of conflict among employees.

Which of the following best describes relationship conflict?

a$.$ Two people adopt a win$-$win rather than a win$-$lose orientation.

b$.$ One party perceives that another party might oppose its interests.

c$.$ The conflict is between two individuals rather than departments or organizations.

d$.$ The conflict is between two individuals rather than departments or organizations.

e$.$ None of these describes relationship conflict.

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