Question: Consider a queueing system where customers arrive according to a Poisson process with mean 4 minutes. There is only one server whose service time distribution

Consider a queueing system where customers arrive according to a Poisson process with mean 4 minutes. There is only one server whose service time distribution is exponential with rate 20 customers per hour. What is the probability that the waiting time in the system is at least 20 minutes?

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