Question: Consider a simple call center. On average 3 calls arrive every 1 5 minutes. Assume inter - arrival times follow exponential distribution. Average service time
Consider a simple call center. On average calls arrive every minutes. Assume interarrival times follow exponential distribution. Average service time seconds with standard deviation seconds. Calculate: average waiting time in queue Tq average flow time Tin the process flow rate average queue length inventoryIq average number of calls in service Is average number of call in the process I
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