Question: Consumer decision making process has changed drastically during the last 4-5 years and especially due to Pandemic (COVID 19. You are required to choose a

  1. Consumer decision making process has changed drastically during the last 4-5 years and especially due to Pandemic (COVID 19. You are required to choose a product/service and make a DIGITAL COLLAGE representing:
  • The stages of the Customer Decision Making (CDM) process.
  • Internal and external influences to the Consumer Decision Making Process
  • How Customer Decision Making (CDM) process has changed due to COVID19
  • How the company (of the product you have chosen) is dealing with the changes for a sustainable growth

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Note: Select any Brand (to solve the above questions) no need to do the design part. I need only the explanation

I will give examples of a brand In Oman

Almarai Company, RedTAG company, MAX company but you are free to select the brand that make you explain more and in deatil.

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