Question: content area Part 1 Which quality expert emphasized the differences between tactical and strategic quality considerations? Part 2 A. Deming B. Ishikawa C. Crosby D.

content area Part 1 Which quality expert emphasized the differences between tactical and strategic quality considerations? Part 2 A. Deming B. Ishikawa C. Crosby D. Juran

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1. To gain insight into how a communication situation can be framed to maximize impact.

2. We can change the use and meaning of the concepts and thereby the meaning of the social reality to which they refer.