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Mail $-$ Thompson, Ladrecka A

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Question Completion Status:

QUESTION $3$

Performance improvement teams should consist of: experts in process management members from the involved Microsystems middle managers with experience physicians and other users

QUESTION $4$

Which of the following leadership actions most clearly supports organizati convening and chairing the Quality Council changing the name of the quality department from QA to CQI requiring all direct reports to attend an introductory course in TQM hiring a customer service representative.

QUESTION $5$

Which segment of the healthcare delivery system is exclusively dedicated to

Level I trauma centers

Tertiary care centers

Hospice programs

Pastoral care services

QUESTION $6$