Control is making something happen the way it was planned to happen. Controlling is defined as monitoring performance, comparing it with goals, and taking corrective action as needed. This activity is important because controlling is the fourth management function, along with planning, organizing, and leading, and its purpose is plain: to make sure that performance meets objectives. The goal of this activity is to provide you with problem$-$solving skills when it comes to issues related to the control function.

Appsung has developed the $15$th edition of its popular H$-$Line mobile device and has started manufacturing. The phone went on sale last week, but Appsung can$$t keep up with demand. A couple of managers are meeting on the production line to discuss the issues the company is facing. How is the leadership team handling the situation? How would you?

Click the $$Click on the Play button to watch the video. Then, answer the questions that follow.

$6$e$.$ Leo believes that Amy and Mike$$s ideas will diminish...

Leo believes that Amy and Mike$$s ideas will diminish the importance of which effective control system criteria?

Multiple Choice

relationship between empowerment and control

use of multiple approaches

communicate adequate information to employees

based on valid performance standards

use return on investment as a primary indicator of success