Manager's Hot Seat: Control-Losing Control with Automation Control is making something happen the way it was planned to happen. Controlling is defined as monitoring performance, comparing it with goals, and taking corrective action as needed. Controlling is the fourth management function, along with planning, organizing, and leading, and its purpose is plain: to make sure that performance meets objectives. Appsung has developed the 15th edition of its popular H-Line mobile device and has started manufacturing. The phone went on sale last week, but Appsung can't keep up with demand. A couple of managers are meeting on the production line to discuss the issues the company is facing. How is the leadership team handling the situation? How would you? Click the button to watch the video. Then, answer the questions that follow. APPSUNG Appsung Manufacturing Plant If Leo only focused on areas of the line that were falling behind, instead of the entire line, he would be practicing what? Multiple Choice management by exception output control management by deviation O bureaucratic control direct supervision