Question: CORRECT ANSWER FOR A manager has noticed an increase in average case age. This is negatively impacting customer satisfaction. The manager wants to compare the

CORRECT ANSWER FOR "A manager has noticed an increase in average case age. This is negatively impacting customer satisfaction. The manager wants to compare the amount of time that cases have spent within each status during their lifecycle.

Which report type should the consultant recommend when creating a report?

.

Use the Cases with Milestones report type.

.

Use the Case Historical Trending report type.

.

Use the Case Lifecycle report type."

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