$.$ Correcting poor performance

Ari works as a manager for a home inspection company. Recently, his home inspection specialist has been having problems. He isn$$t finding key problems for home buyers. For example, last week, he neglected to notice extensive termite damage in a house that was for sale. The first thing Ari should consider as he tries to solve this problem is:

Whether home inspectors find their jobs exciting

Whether or not the company$$s work systems might be getting in the way of the inspector$$s performance

Whether employees are smart enough to do their jobs

Whether employees really care about the organization

You are worried about your classmate, Fala. For the last few weeks, Fala has been coming late to class, and she isn$$t turning in her homework on time. This week, she even offered you money if you would write a term paper for her. You know that Fala is struggling with other classes, too. Based on that knowledge, you are likely to assign an external $$cause to Fala$$s behavior because of consistency $.$

Sandy is mentoring a new employee, Clayton. As time goes by$,$ Sandy finds out that Clayton is having troubles at home. In fact, his wife has threatened to divorce him. Sandy refers Clayton to the social worker in the company$$s Employee Assistance Program. What is the reason Sandy is likely to take this action?

Sandy feels that the social worker will be a better mentor than she is$.$

Sandy is an experienced mentor and she is too busy to handle this type of problem.

Mentors are taught not to accept responsibility for employee problems.

Sandy is a young mentor, and doesn$$t fully know how to handle the situation.