7. Correcting poor performance Art works as a manager for a heating, ventilation, and air conditioning (HVAC) service company. Recently, his heating, ventilation, and air condition (HVAC) technician has been having problems. She just isn't servicing as many clients as she did six months ago. The first thing Art should consider he tries to solve this problem is: Whether technicians really care about their customers O whether technicians are smart enough to do their jobs Whether technicians are motivated by their work Whether or not the company's work systems might be getting in the way of his technician's performance Your coworker, Kumt, has always been a very good employee. But last week, Kumi failed when putting together an important budget. Several other people also falled in trying to produce this report, so you're not surprised by Kumi's work, just a little disappointed. You are likely to assign an cause to Kumi's performance because of external bntoring a new employee Clayton. As time goes by, Sandy finds out that Clayton is having troubles at home. In fact, his wife has Internal to divorce him. Sandy refers Clayton to the social worker in the company's Employee Assistance Program. What is the reason Sandy is more this action? Mentors are taught not to accept responsibility for employee problems, O Sandy feels that the social worker will be a better mentor than she is O Sandy is a young mentor, and doesn't fully know how to handle the situation Sandy is an experienced mentor and she is too busy to handle this type of problem Your coworker, Kumi, has always been a very good employee. But last week, Kumi falled when putting together an important budget. Several other people also failed in trying to produce this report, so you're not surprised by Kum's work, just a little disappointed. You are likely to antignan cause to Kumi's performance because of consensus Sandy is mentoring a new employee, clayton, As time god conuiutancy out that Clayton is having troubler at home. In fact, his wife has threatened to divorce him. Sandy refers Clayton to the societinctiveness company's tmployee Asistance Program What is the reason Sandy likely to take this action? O Mentors are taught not to accept responsibility for employee problems. Sandy feels that the social worker will be a better mentor than the Sandy is a young mentor, and doesn't fully know how to handle the situation, O Sandy is an experienced mentor and she is too busy to handle this type of