Question: create 1 relevant behavioural based interview question and 1 relevant situational interview question, which Bob could use while interviewing for a surveyor position. identify the
create 1 relevant behavioural based interview question and 1 relevant situational interview question, which Bob could use while interviewing for a surveyor position. identify the specific skill or knowledge or ability being tested. Create appropriate probing questions and an appropriate rating scale for each of the two questions.
ABC Engineering Co. is located in Ontario. The company was founded during the 1940s and does a considerable amount of drafting and design work for the major automotive companies and their suppliers. When sales in the auto industry are high, ABC Engineering experiences a significant volume of work. However, when recessions hit the automotive marketplace, work at ABC also sharply decreases. In an attempt to stabilize revenues, the president of ABC Engineering decided it would be prudent to diversify the company by bidding on federal government contracts. The company had little experience in this kind of work, but the president felt that this would not preclude it from bidding on contracts and obtaining them. Within a six-month period, the company had bid on and lost two contracts. However, a third bid pertaining to the safety and use of recreational vehicles proved to be successful. The contract was for several hundred thousand dollars. The government was interested in obtaining information regarding how people actually use recreational vehicles such as pickup truck campers, motor homes and various kinds of recreational trailers. Ultimately, the purpose of the study was to determine what additional safety rules, if any, should be established relating to the manufacture and use of recreational vehicles. Among the pieces of information desired by the government were how much weight citizens place in their recreational vehicles, what kinds of trailer hitches are in use, whether recreational vehicles have proper suspension systems, and to what extent citizens are aware of the safety features of their recreational vehicles. In ABC's proposal to the government, the company stated that it would recruit, select and train qualified individuals to survey over 1,000 recreational vehicles. The surveying would be done at three different sites: a forest location, a seashore site and a mountainous locale. At a meeting with government officials, three locations were selected: Prince Edward Island National Park (seashore), Banff National Park in Alberta (mountains and Prince Albert National Park in Saskatchewan (forest). The employees would be divided into survey crews and sent to their respective job sites. Each survey crew would consist of one leader and four surveyors and two crews would be sent to each data-collecting site. All responsibility for recruiting and selecting the 30 employees (6 leaders and 24 surveyors) fell on the shoulders of Bob Getz, the new Human Resource Director. Bob had worked as a designer for ABC for 20 years before being transferred to human resources. At the same time that a project Bob had been working on for two years ended, the former director of human resources quit, so Bob was chosen to fill the vacancy. In addition, Bob was well liked by most of ABC's older employees and knew a great deal about the company's policies and procedures. Bob's maior shortcoming was that he knew little about staffing activities. Before recruiting potential job applicants, Bob knew that he would first need to develop a set of job descriptions for all 30 employees. Since crews would be doing essentially similar jobs, albeit at different locations, Bob needed only to develop job descriptions for each of four survey positions and that of the leader. Hence, Bob obtained the list of data to be collected for each vehicle, determined the tasks required to collect the data, and divided the task into four job positions. Bob realized that the job duties of each surveyor would ultimately need to be changed based on actual experience. Nonetheless, he roughed out the following job descriptions: Surveyor 1: Take pictures of recreational vehicle with a camera. Interview driver and record information received. Surveyor 2: Read and record scale weights for each recreational vehicle tire. Take tire pressures and measure tread depth. Record make, size, and air capacity of each tire. Surveyor 3: Unhook trailer hitch, if present, and record make of hitch, ball diameter, and whether levellers are present. Determine type of suspension on recreational vehicle and count number of leaf springs, if present. Surveyor 4: Stop recreational vehicle as it enters campground, explain to driver the purpose of the study, ask the driver to participate in study. When survey of recreational vehicle is complete, discuss the findings with the driver. The leader's responsibilities would be to plan daily work activities, motivate the employees to do the surveying, complete all forms and do occasional troubleshooting, All employees were to be paid $9.00 per hour. The company would provide the minimum level of benefits mandated by law, such as employment insurance and workers' compensation, and would pay a small additional percentage on top of the hourly pay rate in lieu of giving vacation time. No other benefits would be offered. No one under the age of 18 would be hired for safety reasons. In order to survey a maximum number of vehicles, crews would need to work from 6 a.m. to 11 a.m. and from 3p.m. to 8 p. m., a total of 10 hours a day. Therefore, each crew would work a four-day-on and a four-day-off schedule. Bob was told the locations where the crews would work at Prince Edward Island National Park and Banff National Park were not shaded; hence, employees at these sites would need to work in the sun and wear schedule. Bob was told the locations where the crews would work at Prince Edward Island National Park and Banff National Park were not shaded; hence, employees at these sites would need to work in the sun and wear uniforms, including hats. The Prince Albert National Park location would be cooler than the others and surveying could be done in shaded areas. When Bob asked the park supervisors whether they knew of any people who would be interested in working on the survey project, their response was, 'You've got to be kidding". A supervisor at Prince Edward Island National Park flatly told Bob that he couldn't conceive of any person being willing to work under the conditions Bob outlined. He suggested Bob put a Help Wanted ad in a local newspaper After talking with the park supervisors, Bob was quite depressed. He knew that he had to hire 30 employees within the next few weeks. He knew that six of them had to have sufficient leadership skills to get the job done while not antagonizing the employees so much that they would quit. He further realized that the 24 surveyors would have to enjoy the outdoors and be willing to tolerate uncomfortable weather conditions. He realized too, that the ideal surveyor would be one who had above average knowledge of auto mechanics, legible handwriting, reasonable communication skills and an ability to work well with others under adverse conditions. What Bob didn't know was how he would recruit and hire 30 people who fit these descriptions


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