1. Create 2 learning outcomes (also called training objectives) based on the following information (remember they start with a verb and state what the trainee will be able to do at the end of the session).

-Company is a new restaurant

-Problem is that servers are providing poor customer service and are not knowledgeable about the menu

2. Select 2 methods (one for each learning outcome/training objective) you would use to deliver the training for your selected learning outcomes. State the training method and explain why you chose it.